General Terms
9kbd.bet (hereinafter referred to as "9kbd" or the "Platform") is an online gaming and betting platform operating in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between 9kbd and its members. By registering or using the Platform, you are deemed to have fully accepted these Terms.
Please read these Terms & Conditions carefully before using 9kbd's services. If any part is unclear, contact our support team. It is your responsibility to read and understand these terms.
Important: 9kbd's Terms & Conditions may be updated at any time. Continued use of the platform after any changes have been made will be considered acceptance of the revised terms.
- These Terms are governed by the applicable laws of Bangladesh.
- 9kbd is a platform operated solely for entertainment purposes.
- In the event of any dispute, the Bengali version of the Terms and Conditions shall be considered definitive.
- 9kbd reserves the right to modify or discontinue its services at any time, at its sole discretion.
Account Registration & Eligibility
To register with 9kbd, you must meet the eligibility requirements below. Failure to meet these requirements makes it strictly prohibited to create or use an account.
| Terms | Description |
|---|---|
| Minimum Age | Must be 18 years of age or older, verified through KYC. |
| Residence | Citizens or expatriates legally residing in Bangladesh. |
| One Account Policy | Each person may register only one account. |
| Accurate Information | All information provided at registration must be completely accurate and up to date. |
| Password Security | Use a strong password and never share it with anyone. |
After registration, 9kbd may request additional documents for identity verification (KYC) at any time — such as a copy of your National ID, passport, or driving licence. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.
Warning: Creating multiple accounts or using someone else's account will result in permanent suspension of all associated accounts and possible forfeiture of any remaining balances.
Deposit & Withdrawal Policy
9kbd supports Bangladesh's most popular mobile banking services for deposits and withdrawals. All financial transactions are secured with SSL encryption.
Supported Payment Methods: Mobile Pay, Nagad, Rocket, and direct bank transfer. Deposits are generally credited instantly. Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours.
- All deposits and withdrawals must be made through an account registered in your own name.
- Minimum deposit amount: ৳ 500.
- Minimum withdrawal amount: ৳ 1,000.
- Payments through third parties are strictly prohibited.
- Withdrawals may be held pending completion of KYC verification.
- In line with our anti-money laundering policy, additional verification may be required for large transactions.
- All deposit funds must come from a legitimate source.
Good to Know: 9kbd does not charge any transaction fees. However, 9kbd is not responsible for any charges imposed by your mobile banking provider or bank.
Bonus & Promotion Terms
9kbd regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own conditions that must be met. Accepting a bonus means you agree to its specific terms.
| Bonus Type | Wagering Requirements | Duration |
|---|---|---|
| Welcome Bonus | 15x wagering requirement on the bonus | 30 Days |
| Deposit Bonus | 10x wagering requirement on the bonus | 14 Days |
| Free Bet | Wager 5x the winning amount | 7 Days |
| Cashback | No wagering requirements apply | 7 Days |
| Loyalty Points | No conditions on cash conversion | Indefinite |
- Multiple bonuses cannot be used simultaneously unless explicitly permitted.
- Bets placed with bonus funds must have minimum odds of 1.50.
- If any bonus misuse is detected, the bonus and any associated winnings will be voided.
- 9kbd reserves the right to modify, suspend, or cancel any bonus at any time.
Betting Rules
The following rules apply to all betting on 9kbd at all times. All betting activity is governed by 9kbd's Terms and Conditions, and the platform's decisions are final.
- Once a bet is confirmed, it cannot be changed or cancelled — except in limited circumstances.
- For live betting, there is a risk of bets being voided due to network delays.
- 9kbd reserves the right to void bets placed at odds that were incorrectly displayed due to a technical error.
- If a match is abandoned or postponed, bets will be settled in accordance with 9kbd's rules.
- Arbitrage betting — placing opposing bets on the same event to gain an advantage — is strictly prohibited.
- Minimum bet amount: ৳ 50. Maximum bet amount varies by event.
Please Note: Winning is never guaranteed in gaming. Only bet amounts you can afford to lose without affecting your daily life.
Responsible Gaming Policy
9kbd places the highest importance on responsible gaming. We believe gaming should be a source of enjoyment — not a cause of problems. That is why responsible gaming has been given a dedicated place in 9kbd's terms and conditions.
- Deposit Limit: Members can set their own daily, weekly, or monthly deposit limits.
- Betting Limits: Set your own maximum bet amount for a specified period.
- Cooling Off: Option to temporarily suspend your account for anywhere between 24 hours and 30 days.
- Self-Exclusion: Permanently close your account for 6 months or longer.
- Reality Check: Receive periodic reminders within the app.
To learn more about responsible gaming, visit our Responsible Gaming View the page or contact our support team directly.
Privacy & Data Security
9kbd treats the protection of your personal information as its highest priority. We use 256-bit SSL encryption and your data is never sold to third parties.
- Your personal information is used solely for service delivery and KYC verification.
- Payment details are fully encrypted and 9kbd never stores your full card or bank account number.
- Members are encouraged to enable two-factor authentication (2FA) on their accounts.
- Information may be disclosed in response to valid requests from legal authorities.
To learn more, contact us Privacy Policy Read.
Account Suspension & Termination
9kbd reserves the right to temporarily or permanently suspend any member's account without prior notice for the following reasons:
- Any violation of these terms and conditions.
- Registering with false or misleading information.
- Managing multiple accounts.
- Using bots, scripts, or automated software.
- Fraud, money laundering, or any other illegal activity.
- Harassment or abusive behavior toward other members or staff.
- Failure to cooperate with KYC verification.
Please Note: Upon account termination due to a breach of these terms, any bonuses and associated winnings may be forfeited. However, 9kbd will decide whether to refund legitimate deposited funds after conducting a proper review.
You may close your account at any time by contacting our support team or deactivating it directly from your account settings.
Dispute Resolution Process
9kbd is committed to maintaining a transparent and fair relationship with all its members. If you have a dispute or complaint, please follow the steps below:
- Step One: Contact us directly via support chat or email.
- Step Two: You will receive an initial response within 48 hours.
- Step Three: Full investigation and final resolution within 7 business days.
- Step Four: If you are not satisfied with the resolution, you may seek settlement through a recognized third-party arbitration body.
Contact: For any complaints or queries, email us at: support@9kbd.bet — we're always here for you.
Changes & Updates to Terms
9kbd reserves the right to modify these Terms & Conditions, in whole or in part, at any time. A notice will be published on the website and sent to registered email addresses before any changes take effect.
- A minimum of 7 days' advance notice will be given for any significant changes.
- Continued use of the Platform after notice of changes will be considered acceptance of the updated Terms.
- If you do not agree to the updated terms, you may request to close your account.
- The "Last Updated" date at the top of this page always reflects the most recent version.
For any questions regarding the Terms and Conditions, please contact our FAQ Page View the page or contact our support team.